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PSA: Coinbase support is absurdly horrific for a company that is holding money/crypto. They have taken months to respond to support requests, and every respons
by phren0logy 6y ago
PSA: Coinbase support is absurdly horrific for a company that is holding money/crypto.
They have taken months to respond to support requests, and every response seems to have been copy/paste with zero review of the documented issues.
The errors I get are super helpful like "Something went wrong, but we don't know what." Seriously, that's the error on the iOS app, and the website error is even more cryptic.
Strong caution against putting any money where their ineptitude and lack of responsiveness would keep you from accessing it.