Kiosks at city hall and libraries help with this, but I think the simplest way to support this is to have each online form be printable (or have a form to reque

Kiosks at city hall and libraries help with this, but I think the simplest way to support this is to have each online form be printable (or have a form to request a paper version) and then an address to mail it with a message like “online forms usually processed in 1-2 days, mailing forms depends on postal service and may take 4-6 weeks” And just do data entry on the few paper forms that make it past this and don’t think about it. This is contingent on being able to have an alternate renderer that spits out pdf based on the form definition that should be dead simple. I work in an org with lots of forms. People were weird that they wouldn’t accept a screen that said “Prepend approved on 3/18 at 1055” and would do weird things like print out the screen and ask for signatures or say funny stuff like “the law requires a paper signature.” So the pdf killer equivalent added a “view form” button that just displayed the old form, filled in from the same record with “Digitally signed by prepend on 3/18 at 1055” in the signature box. Seems stupid but worked wonders. Some people would print that out and save it, but that doesn’t slow anyone down but the printer.