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I remember my first job in tech support where I'd have to walk 40-50 year old white-collar workers through basic tasks like opening files in folders, connecting
by _peeley 6y ago
I remember my first job in tech support where I'd have to walk 40-50 year old white-collar workers through basic tasks like opening files in folders, connecting to WiFi, resetting passwords, etc. I have no problem whatsoever helping people with that sort of thing when they truly need it, but it would always irk me when they'd just giggle and say things like "Oh, I'm just not a computer person!" This would blow my mind, like, could you imagine a carpenter having to constantly be told how to use a cordless drill and justify it with "Oh, I'm just not really a power tools person!" It's one thing to grumble about technology these days, but refusing to learn the basics of the thing you use to do your job is ridiculous.