I think computer geeks tend not to recall how many hard-won insights and how much time it took for them to reach the point where learning "the basics" of MS Off

I think computer geeks tend not to recall how many hard-won insights and how much time it took for them to reach the point where learning "the basics" of MS Office would only take ten hours of study & practice. We think it's easy because we're building on decent-to-good mental models of how computers & software & networks operate. Normal people don't have those, and every second of the thousands of hours it'd take to gain them would be miserable for them. Not everyone enjoys this crap. Most aren't born with the kind of good abstract and/or spatial reasoning abilities that makes this stuff relatively easy to figure out, either.