3 ms·
Except to redesign the processes you need buy in and co-operation from multiple different people and departments and good enough project management and communic
by codeulike 6y ago
Except to redesign the processes you need buy in and co-operation from multiple different people and departments and good enough project management and communication with all of them to ensure that the thing you replace the forms with will actually do the same job.
Whereas moving existing forms online in the same structure can be done with minimal management agreement and provides a quick win.
Especially when you're talking about 344 forms. Redesigning all the back office processes for 344 forms would be a gargantuan task.