https://blog.iusmentis.com/2021/03/19/en-dan-kun-je-niet-meer-je-eigen-ontwerpen-snijden-met-je-cricut-plotter/ https://blog.iusmentis.com/2021/03/19/en-dan-kun

https://blog.iusmentis.com/2021/03/19/en-dan-kun-je-niet-meer-je-eigen-ontwerpen-snijden-met-je-cricut-plotter/ https://blog.iusmentis.com/2021/03/19/en-dan-kun-je-niet-mee... In short, the product was sold with the promise of unlimited free uploads. Dutch customers can go to the seller they bought the machine from (not Cricut) and demand to have this functionality restored or get a full refund (the plotter has to returned to the seller) if it cannot be restored by the seller. How this is then resolved between the seller and Cricut is not the customers problem, they have a 'contract' with the seller, not Cricut.