> How does one sue a firm that never has humans available for interaction with the public? You don't sue a company by contacting customer service. I'm pretty

> How does one sue a firm that never has humans available for interaction with the public? You don't sue a company by contacting customer service. I'm pretty sure they need to have some official representative on file somewhere, and you could probably serve them the lawsuit by sending a certified letter to their official address. The bigger barrier is Google/Youtube almost certainly have an arbitration clause in their terms of service.