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Biggest issue with customer support are: Getting customers and supporting them. Solution to both of them is making a simple product which provides incredible v
by bootstrapper101 6y ago
Biggest issue with customer support are: Getting customers and supporting them.
Solution to both of them is making a simple product which provides incredible value which is self serve. Word of mouth will take care of the rest. Eventually build a community driven forum which will help with support.
- tfang17 6y agoWe've had a good experience at Eureka Surveys (also bootstrapped) hiring an offshore support team to support our 1M+ users.