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Looks very cool! For me, the USP of Intercom was their data model. The tag-based system and the fact that everything could be easily exported to a flat CSV file
by sixhobbits 6y ago
Looks very cool! For me, the USP of Intercom was their data model. The tag-based system and the fact that everything could be easily exported to a flat CSV file made it super powerful.
Can you comment on whether Chatwoot is similar in this regard?
- pranav_rajs 6y agoWe allow tagging the conversations and contacts, filter them based on the tag. At the moment we don't have a CSV export, we are working on it. You can get the same information as JSON using our APIs.