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These issues happen despite all those things. You can bet that Google has that and more in place. Just like in aerospace engineering, things go wrong when dozen
by throwaway53453 6y ago
These issues happen despite all those things. You can bet that Google has that and more in place. Just like in aerospace engineering, things go wrong when dozens of failures happen across the critical path, not any individual piece.
- dmlittle 6y agoYes, and issues will always occur. What I was trying to point out that it's never an individual's fault alone. Sure someone might have tripped the final domino but they might not have had anything to do with everything else that happened. That's why blameless postmortems are a thing. Blameless (to me) doesn't mean that you don't name any person but rather that there's no blame assigned to anyone. I want to know what Person A did to cause the incident but there shouldn't be any retribution against Person A.