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I think this should not come to any surprise to iOS developers. People use the reviews page as a bug report page. For apps I've worked on we got way more negati
by napierzaza 15y ago
I think this should not come to any surprise to iOS developers. People use the reviews page as a bug report page. For apps I've worked on we got way more negative reviews for particular bugs than we ever got emails reporting said bugs.
There might be a warning already, but if there isn't Apple should make it very clear that every iOS developer has provided technical support contacts and other helpful links that they can use to report bugs. Bug reports don't belong in the review unless the developer never responded to your contacts or never fixed your bug after contacting them.
I also think that the developer should be able to contest reviews that solely create FUD and aren't really reviews at all.