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If I can believe what I've been seeing in our internal support channel, no one uses the slack search feature and keep asking the same questions over and over, I
by Chico75 6y ago
If I can believe what I've been seeing in our internal support channel, no one uses the slack search feature and keep asking the same questions over and over, I really see a space fo SO for Teams to fix this internal knowledge sharing issue.
- deleted 6y ago[deleted]
- foepys 6y agoWhat makes you think that people not using the Slack search function will use the SO for Teams search function?
- spockz 6y agoWe are working on having a bot come up with results to stackoverflow/documentation based on the questions being asked. If it finds a “good” match, reply with the top X results.
- tn1 6y agoCouldn't you also just hook this up to Slack search and include relevant threads into the results as well?
- spockz 6y agoIf we were using slack we could indeed. Instead we are using teams, matter most, a custom product/docs/faq site, confluence, and stackoverflow enterprise. So we want a place to consolidate the search.