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And developer sees something like this [authentic comments to my app in Android Market, not in AppStore]: 1 star - It won't even let me login, crap 5 stars - Th
by przemelek 15y ago
And developer sees something like this [authentic comments to my app in Android Market, not in AppStore]:
1 star - It won't even let me login, crap
5 stars - Thank you very much! It's the best app for . *
Only info which I get is that some users don't understand information on the screen - my bad, I should write it better - but I'm even not able to help this person.
When I get info from user (mainly by special feature which let user to send "bug report" to my by e-mail) about problem I usually answer in 5-10 minutes ;-)
I think the best solution may be to give to developers ability to respond to authors of review, maybe it should be done in this way that user which will set 1 star will be asked if she agrees to get possible response from developer or something like this. Everybody will gain something.