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I recently needed to add a personal Chase account to a business Chase account to send a transfer. I kid you not, their own account linking flow used Plaid to c
by asidiali 6y ago
I recently needed to add a personal Chase account to a business Chase account to send a transfer.
I kid you not, their own account linking flow used Plaid to collect my Chase(!) personal credentials and verify my Chase(!!!) personal account, within their own web UI while actively signed into my account.
Granted, there is capability in that UI to link any external account, so you can sign into other banks. But I mean come on...at least implement something secure for your own damn accounts!
- brazzledazzle 6y agoYou can almost smell the internal bureaucracy and dysfunction.
- viraptor 6y agoThis may be a case of an external account in practice. There are many banks running the retail and business accounts under a similar corp name, but in practice they're separate entities which don't share infrastructure or processes. (I'd love to know the reason, I'm sure someone here knows the details)