Oh, I see: trial by jury. (Or is it more like the court of public opinion?) I wonder how well that'll work out. Will those automatically-selected "other users"

Oh, I see: trial by jury. (Or is it more like the court of public opinion?) I wonder how well that'll work out. Will those automatically-selected "other users" really be able to grasp the legal and contractual issues adequately to resolve a detailed technical dispute?