> - the refund system is user friendly (refund if you haven't played for more than 2 hours) Well, depends on your expectations. * It wasn't first (that was Or

> - the refund system is user friendly (refund if you haven't played for more than 2 hours) Well, depends on your expectations. * It wasn't first (that was Origin) * It wasn't there for a long time after the store launched * It doesn't meet minimum requirements of consumer law in places such as the EU or Australia. The rest I agree with though.