Creator here. I made Tellspin to solve a problem I've had at my past two jobs. Our support teams had the habit of using at-channel. I found the more they used a

Creator here. I made Tellspin to solve a problem I've had at my past two jobs. Our support teams had the habit of using at-channel. I found the more they used at-channel, the less people would respond. It seemed our developers got used to feeling like someone else would handle it. Back then I made a simple slack bot to show who would be responsible to respond to #support. It worked well, but we soon found it'd be nice to have a schedule and a way to override each other's shifts. Tellspin has been nice because it's a thin layer between pager duty and at-channel. Most support issues don't feel like they should be paging my phone and calling me, but a direct ping from Slack feels more appropriate. Let me know what you think.