3 ms·

> HP support is AMAZING. Can anyone else back this up? Has HP changed? I've sworn off HP products (both enterprise and consumer) because of their terrible cust

• samstave 6y ago
  I might have just hit the HP Support Jackpot. But it was hands down the best experience I have had between machine manufacturers - HP/Sun/S76/Dell/Apple etc... I was completely dumbfounded when HP just said "we are going to send you a new machine, at no cost, please pick from this list... And I picked this dope Omen machine and when I opened it up to look at the guts and put in a second SSD, I was taken aback by the elegant symmetry of the design. The only downside is that even though the sound is "bang & olufsen" - its a bit too quiet. However, the support guy on my case was dope, and I love this machine
• glsdfgkjsklfj 6y ago
  Yes it is amazing, EVEN for the lower end E series. I bought one, and didn't like the keyboard. Send to a relative overseas. Months later the Mobo died a few weeks under warranty. Called HP and told i was overseas. They provided a local support number. ship by local post. upgraded new mobo. no charge. This was a non-business $300ish laptop. sadly, their shopping experience is abysmal like every other PC manufacturer :(