But going through the process where you work out what customer data you need, reviewing how it's stored, letting your customers all this, is good. It's very mu

But going through the process where you work out what customer data you need, reviewing how it's stored, letting your customers all this, is good. It's very much more healthy (and lawful) than just mucking on, stuffing data into limitless digital vaults and then not having a clue when all that data gets leaked. In the good old days, paper records had the good manners to take up physical space. It was clear when you had too many records because it was a serious inconvenience to your business.