They did get the memo about the internet, don't you remember the genesis of IE? What they are dealing with now is a change in the nature of their core markets

They did get the memo about the internet, don't you remember the genesis of IE? What they are dealing with now is a change in the nature of their core markets brought about by the internet; the locus of power has shifted from the producers of software to the consumers of software. And that is the memo they haven't quite picked up on yet.