To be clear, I am not saying a company shouldn't maintain technical docs. In fact if I know something can be found in the docs, and I get a question about it, I

To be clear, I am not saying a company shouldn't maintain technical docs. In fact if I know something can be found in the docs, and I get a question about it, I am simply going to direct them to the docs. I also do not discourage a developer from trying something on their own if they feel inclined to do so. That, for me anyway, is most of the fun of programming: the problem solving. I think that asking a developer to "try it for an hour before asking" is just wasting another hour. There are many ways to solve a problem, I want to make sure my developers have the access to me that is necessary to develop the best solutions.