It's not normally "being caught up in their own bullshit" though. Design + development + user research + user testing of software is expensive (in time, in thou

It's not normally "being caught up in their own bullshit" though. Design + development + user research + user testing of software is expensive (in time, in thought, in arranging coordination, in cash). In this case, the thing in question is a product whose funding has been drastically -- why are you making the assumption a. this is a change driven by designers and b. isn't completely practical from a software design PoV (with the trade-off being that a few users don't like the change -- I don't for example, but it's no biggie)