"Systems thinking" is useful to manage any organization. I don't know if it scales, but I can't count the number of times I've seen an engineer put in charge o

"Systems thinking" is useful to manage any organization. I don't know if it scales, but I can't count the number of times I've seen an engineer put in charge of a project just because they can understand a data flow diagram. Software is eating the world. IT costs and benefits are high. Getting IT right in many organizations is now more vital than ever before.