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Besides the rare "OMG! This is AMAZING!", people who are upset by something are much more likely to make noise than people who are content with it. It's just ho
by kempbellt 6y ago
Besides the rare "OMG! This is AMAZING!", people who are upset by something are much more likely to make noise than people who are content with it. It's just how we are wired.
Odds are, no changes you make will completely silence the loud few, and even if it does, it'll trigger others. You can track engagement though. If the majority of people silently but demonstrably show that they enjoy how things are, you have a solid foundation to build on. The numbers will speak for themselves.
- nicbou 6y agoThis is something I learned as a subreddit moderator. People were quite vocal about certain things, but when we polled the community, they turned out to be a minority. For example, people constantly complain about pictures of the same few things filling the sub, but those pictures get massively upvoted, and several polls confirmed that people want them to stay. Yet we go over this topic every damn week. Another was my own behaviour. I often post links to my own website in answer to questions. Some users were quite vocal about it being spammy, but every time we polled the community, they said it's alright. My comments get upvoted, OP gets his answer, and mostly everyone is happy. The mods also gave their approval. There's a point where you can say "haters gonna hate", and rest easy knowing that most of your users are happy.