They bought the wrong ticket, it can happen, I get it. But they are going to literally the other side of the planet and never had a look to their tickets? Nev

They bought the wrong ticket, it can happen, I get it. But they are going to literally the other side of the planet and never had a look to their tickets? Never wondered why Canada is suddenly between Europe and Australia? Not the smallest hint from the fact that they were not going to fly for longer than 10 hours? Edit: even better: from Argentina to Australia... via Canada???