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>If grandma is only watching a couple movies per year, would Netflix even bother throwing up a warning message? Yes. In every scenario that a company could cut
by betwixthewires 6y ago
>If grandma is only watching a couple movies per year, would Netflix even bother throwing up a warning message?
Yes. In every scenario that a company could cut cost, they've done it. If they haven't done it yet, they will do it. Absolutely 100% Netflix is going to cut grandma off.
What's it to Netflix to throw up a message saying "little Timmy, if you're there in the room with grandma then it shouldn't be a problem for you to enter the 6 digit code we just sent to your phone." That's what they're trialing now. Next you're going to have to enter a code even if you don't share your account just in case or due to some error or other excuse when it becomes a PR problem, such as when Netflix bans a customer and cancels their account because boyfriend was trying to watch a movie while girlfriend was at work and didn't see the code on her phone until it was too late, which is also inevitably going to happen, and you're going to read a reddit thread about it that has a score of 35k and 10x gold and Netflix is going to formally apologize for the error and reinstate her account and then it is going to become par for the course after that. That's where this is going, bad UX all round because some middle management can make a bonus by cutting costs, or because Netflix's revenue is falling and they just don't want to admit the cause and refuse to correct the error, like IBM and every other failing company did.