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>"Honestly this reason alone makes Apple's purely digital credit card my favorite. Need a new card number? Just push a button. No incompetent shipping divisions
by bogomipz 6y ago
>"Honestly this reason alone makes Apple's purely digital credit card my favorite. Need a new card number? Just push a button. No incompetent shipping divisions with 5 hops and as many business days between you and your ability to buy things when your card number is breached.
That all sounds good. I'd be curious how the customer experience is when there's an unrecognized charge or you need to open a dispute though.
- BugsJustFindMe 6y ago> I'd be curious how the customer experience is when there's an unrecognized charge or you need to open a dispute though. It's as easy or easier than disputing any other credit card charge. Open the wallet app. Tap the card to bring up a list of transactions. Tap the transaction you want to dispute. Tap "Report an Issue". Tap one of "Dispute Charge", "Unknown Transaction", "Incorrect Merchant Info", or "Other Issue".
- bogomipz 6y agoYes but you can do the same thing with most major credit cards via their Web UIs or mobile apps as well. What happens when you need to speak to a human being such as when a merchant declines to remove an erroneous charge.
- comex 6y agoYou can get support (from Goldman Sachs) over iMessage or by phone. Nothing too unusual.