With any product I've worked on that has succeeded, nothing has ever beat word of mouth by way of providing a superior product. With the software I work on now

With any product I've worked on that has succeeded, nothing has ever beat word of mouth by way of providing a superior product. With the software I work on now, every sale we've ever made has been from word of mouth. Also; I missed you at Gangplank on Wednesday - I hear you don't make it down there much?