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> Now that T-Mobile isn't a scrappy underdog anymore, I think we can expect more American business-as-usual customer exploitation from them. I feel like T-Mo i
by JeremyNT 6y ago
> Now that T-Mobile isn't a scrappy underdog anymore, I think we can expect more American business-as-usual customer exploitation from them.
I feel like T-Mo is a case study in why allowing this degree of market consolidation is terrible for consumers. When they struggled to compete on coverage, they came up with some "innovative" (at the time) strategies to compete, such as unbundling the phone from the plan, selling unlocked devices, prepaid plans with no fixed terms or surprise cancellation fees, and embracing BYOD. They were the only carrier doing this stuff at the time which is why I signed up with them then.
With only three carriers remaining, there aren't any scrappy underdogs trying new things, and there's no room for any new companies to come in and disrupt them as the moat is now so massive in this sector. The only thing that would have an impact is for the US government to break up these megaconglomorates, which of course will never happen.