3 ms·

I really feel like the vast majority of "product strategy" is outright harmful to the actual customerbase. The classic example is when someone brings up gamific

I really feel like the vast majority of "product strategy" is outright harmful to the actual customerbase. The classic example is when someone brings up gamification... for a B2B SaaS app. For the love of god - vertical SaaS users want a product that helps them do their actual job. They don't want to be treated like CandyCrush players. Re Facebook, I'm sure you'll disagree, but I think you're being overly harsh. It's easy to focus on one bad event and think that it defines the entire platform (and yes I know, there are more examples). But think about how much good does happen on Facebook - planning social events, communication across oceans and countries, etc. Facebook doesn't _cause_ anything. I think what you're mad at is human nature. There were plenty of riots and extreme political views before Facebook.

rl3 6y ago
>Facebook doesn't _cause_ anything. I think what you're mad at is human nature. There were plenty of riots and extreme political views before Facebook. Failing to account for human nature at this point on a platform that now has billions of users is tantamount to gross negligence on a global scale. It's a business that fundamentally modifies how humans connect and relate. The platform is optimized for wasting people's time and attention on anything it can, so long as that translates to ad dollars. That's shameful at best. Those ad dollars then drive what is now a behemoth publicly-traded company. Because of that, no one's going to fuck with the golden goose in any significant way—it's too profitable and the organization's structure is solidified via way of supporting it, because it's proven to be extremely profitable. This is how product strategy rots society at a basal level. It becomes entrenched and serves only to reinforce itself at the behest of external market factors, combined with a certain moral apathy that starts at the top. It's no wonder really, Zuck started out with a silver spoon and succeeded at a young age. His life experience was never congruent with robust character development, nor empathy in any true sense.

rl3 6y ago

>Facebook doesn't _cause_ anything. I think what you're mad at is human nature. There were plenty of riots and extreme political views before Facebook. Failing to account for human nature at this point on a platform that now has billions of users is tantamount to gross negligence on a global scale. It's a business that fundamentally modifies how humans connect and relate. The platform is optimized for wasting people's time and attention on anything it can, so long as that translates to ad dollars. That's shameful at best. Those ad dollars then drive what is now a behemoth publicly-traded company. Because of that, no one's going to fuck with the golden goose in any significant way—it's too profitable and the organization's structure is solidified via way of supporting it, because it's proven to be extremely profitable. This is how product strategy rots society at a basal level. It becomes entrenched and serves only to reinforce itself at the behest of external market factors, combined with a certain moral apathy that starts at the top. It's no wonder really, Zuck started out with a silver spoon and succeeded at a young age. His life experience was never congruent with robust character development, nor empathy in any true sense.