4 ms·
> The supposition that modern UIs are based on is that they should be drop dead simple for a brand new user to pick up and use without training, but at the expe
by HeavyStorm 6y ago
> The supposition that modern UIs are based on is that they should be drop dead simple for a brand new user to pick up and use without training, but at the expense of flexibility and utility.
Spend almost a decade building enterprise software and heard EXACTLY that a stressful number of times. On one hand, I think that maybe my customers (mostly Fortune 500) couldn't hire anyone with at least 90 IQ, because, shit, it had to be simple! And also, probably, those companies provided the worse customer service ever, since they wanted to have people operating their software with zero training.
Now, besides making the interface dumb, less productive, we had the problem that people were much more concerned with making things easier to use (and pretty) and not productive.
(and don't you think that they'd ever talk to the actual user...)