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In one way, this is exactly the comment I came here to read. The article made my eyes glaze over it was so press-release-y and so I wanted to know what the actu
by tonystubblebine 6y ago
In one way, this is exactly the comment I came here to read. The article made my eyes glaze over it was so press-release-y and so I wanted to know what the actual plain language detail is. You delivered that, thank you.
However, in the specific case of Postmates, have they actually used this feature to screw people over? I get what you are saying in the case of a subscription like Netflix. But with Postmates, the user is making a concrete in-the-moment decision to spend money. This actually feels like a minor convenience in that the customer is hungry and can get the order in without having to fish out their credit card details again.
- gcmac 6y agoNot sure how heavily used it is, but FWIW Postmates does offer a $10/month subscription service for reduced fees/free delivery like most other food delivery services do
- nrmitchi 6y agoIn the specific case of Postmates listed in the linked article, > By intelligently updating the credentials on saved cards that have expired or been replaced, CAU optimizes authorization rates to keep subscription payments recurring seamlessly. So either Stripe is referring to a feature that Postmates didn't directly use (unlikely), or they are referring to Postmates Unlimited subscriptions, which is $10/month (and not an in-the-moment decision)
- tonystubblebine 6y agoGot it. Thanks.
- eshyong 6y agoI think the issue isn't that they're spending money on an order in the moment, it's an auto-renewing subscription that users may not even remember about.