4 ms·
I use T-Mobile for my data plan on my iPad. Here's my experience: 1. Followed the link from the Gizmodo article to the T-Mobile page to opt-out. 2. Logged in
by blinktag 6y ago
I use T-Mobile for my data plan on my iPad. Here's my experience:
1. Followed the link from the Gizmodo article to the T-Mobile page to opt-out.
2. Logged in to T-Mobile. They send a 6-digit security code.
3. Forced password reset (due to age). They send another 6-digit security code.
4. New password, so new login. Another 6-digit security code.
5. Finally make it to the opt-out page. Instead of an opt-out checkbox, it's a Material component that is malfunctioning. If you switch it, it looks off. If you switch it again, it turns on briefly then turns off again.
6. I hope that hitting it an odd number of times is "on" even though it looks off.
7. The "Done" button does not work.
How is this okay?
- wakkaflokka 6y agoExact same thing I experienced. Shame on T-Mobile.
- persedes 6y agodito. Our other account only needed one text message, for mine it took 3 ...and the opt-out did not work until I reloaded the page. Worked fine for the first acc though.
- allengeorge 6y agoI went through the same flow and was convinced it was expressly designed to make setting one’s preferences impossible. I also wanted to know which UX/UI designers put together the password reset process, which was pretty infuriating.
- cascom 6y agoSame problem https://news.ycombinator.com/item?id=26305590 https://news.ycombinator.com/item?id=26305590
- lotsofpulp 6y ago> How is this okay? FCC or others that can do something in the government don’t care or are otherwise incentivized to look the other way.
- burlesona 6y agoWeird. That’s definitely not okay. Just as a counter anecdote, though, I got the email from T-Mobile explaining the change a couple weeks ago, and I was able to click a link in the email which took me straight to the opt-out page (I did have to log in), and I unchecked all the toggles. It all worked and was not difficult. So I wonder what broke between the time I did it and the time you did. (I did it on a Mac in Safari so I’m thinking the usual “only works in Chrome” isn’t the answer)
- jsgo 6y agoCan’t speak for the original person posting, but my flow was like theirs. They (T-mobile) said that my password was very old and “recommended” I change it. I say “recommended” because there was no way to go through without resetting my password to something new.
- chadlavi 6y agoI had the same experience with the toggle on my iPhone, except that after toggling it a few times I refreshed the page and _it disappeared entirely_. No idea if I have opted out or not. Truly terrible design.