Anecdotal but whatever: We worked with a software developer for some Magento stuff. Bought a plugin from him, support was awful, waited several weeks for a repl

Anecdotal but whatever: We worked with a software developer for some Magento stuff. Bought a plugin from him, support was awful, waited several weeks for a reply on our tickets, didn't respond to mails at all. So I wrote a 1 star Google review, stating, very politely, that the service was not what we expected, that our problems were not fixed, our mails not responded to etc. and that someone might think about this before doing business with him. In less than five minutes the developer replied to two tickets, wrote me a mail and threatened me to remove the rating from Google, otherwise he would take legal action. I added to the review that after posting the review I received a reply in 5 minutes and was threatened by the developer. Still stands today. And it's not the only 1 star rating for that business with a case like that. So... Not sure about Google ratings after all...