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I think we can involve the time element to make more sense of this without scanning all data, using an advanced AI or chopping the conversation up into multiple
by JetAlone 6y ago
I think we can involve the time element to make more sense of this without scanning all data, using an advanced AI or chopping the conversation up into multiple screens.
There's the chat in the past that you seldom need to look through and the chat right now. When looking through the past, we're scanning for more specific information as a summary and images and thumbnails tend to get in the way and take more time to scroll past. When we're actually moving with the chat we want to know everything that's happening now, all at once, with high visibility.
Clearly, content takes up too much space in chats, especially when scrolling back. What if all content in a chat collapsed after an interval of say, 5-10 minutes? You can re-expand it if you really want to see it but you're probably more interested in what someone said in text because that's the core medium of communication. If the whole topic of a chat is content, then vice versa, collapse contiguous blocks of messages instead. It would make sense to give moderators some power over collapsibility. The user could have some tools too such as keeping open all posts from friends, or certain individual users, or with certain keywords. Maybe there are some other rules of what to collapse and when that would make some sense, like a continuous chain of replies should generally stay open.
- thejarren 6y agoThat's an interesting take, and I considered originally mentioning an AI that could auto-tag groups of messages. I honestly wrote this as a starter simply because I don't think there's nearly enough attention on innovation in chat-related spaces. To some degree that means our present products do a good enough job, but at least from observation, I think those products lack a bit of out-of-the-box thinking that I tried to present here.
- JetAlone 6y agoI'm all for innovating chat. Good on you for taking a step out of the armchair. I'll need to keep warming the seat for some time yet on that one.