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If you’re a parent with a kid that plays Roblox make sure you lock your account down. Creating an account in the iOS app doesn’t require an associated email add
by damontal 6y ago
If you’re a parent with a kid that plays Roblox make sure you lock your account down. Creating an account in the iOS app doesn’t require an associated email address. If your kid somehow forgets their password you might not be able to reset it without an associated email address. If their account gets stolen which happened to my daughter and you don’t have an associated email address it can be a real headache to unlock the account and get it back. Also make sure you have two factor authentication enabled. I know this is pretty mundane advice but the fact that Roblox lets you create an account without an email address or an associated phone number for 2FA means you can find yourself with a real headache if your kid gets locked out of their account for whatever reason.
- geomark 6y agoI'm interested in how you got the account back. My kid lost access to the email address on the account. It wasn't stolen, it was a school email address at an old school. Replies from Roblox support have been very slow and not helpful - just instructions on how to recover using the email on the account (as if they never read the original support request).
- damontal 6y agoI had to provide Roblox support with receipts from the iOS App Store showing purchases made for the account. I think there’s an id in the receipt that they can match against the account. I’m not sure what they could go if no purchases were made on the account though.