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John Legere, who was responsible for T-Mobile's norm-shattering "uncarrier" direction, resigned last year after the Sprint merger went through. Now that T-Mobi

John Legere, who was responsible for T-Mobile's norm-shattering "uncarrier" direction, resigned last year after the Sprint merger went through. Now that T-Mobile isn't a scrappy underdog anymore, I think we can expect more American business-as-usual customer exploitation from them.

pcdoodle 6y ago
John is also a great CEO keynote speaker (kind of like jobs). Watch his uncarrier keynotes on youtube if you're interested.
sircastor 6y ago
I really liked Legere as a CEO. I think he did more to advance consumer benefits in the telco industry than anyone else in the last 10 years. His efforts made Verizon and AT&T have to move, at least a little from their cushy duopoly position
trimbo 6y ago
I was a customer of theirs for years and he would respond on Twitter to random customers (me included, a couple times). Seemed like a really great leader.
- joecool1029 6y ago
  Neville Ray is great too and is probably the C-level that's been there the longest. Unlike Sprint, T-Mobile has usually made fairly pragmatic technology choices and usually beats their build-out estimates (unheard of at any of the other majors). He's also nice on Twitter and I've had a few exchanges with him like asking if they were ready for the last leap second, and he once dispatched a COLT (cell on light truck) to support the network when we had a large festival some summers back after I asked.
neltnerb 6y ago
Yeah, they were amazing... ten years ago when I started using them. Now they block my wifi calling for no technological reason, opt me in to invasive monitoring, sell my information, force me to call them to change anything about my account because they broke their own previously working website to make being pepaid harder... getting really hard to justify sticking around.
JeremyNT 6y ago
> Now that T-Mobile isn't a scrappy underdog anymore, I think we can expect more American business-as-usual customer exploitation from them. I feel like T-Mo is a case study in why allowing this degree of market consolidation is terrible for consumers. When they struggled to compete on coverage, they came up with some "innovative" (at the time) strategies to compete, such as unbundling the phone from the plan, selling unlocked devices, prepaid plans with no fixed terms or surprise cancellation fees, and embracing BYOD. They were the only carrier doing this stuff at the time which is why I signed up with them then. With only three carriers remaining, there aren't any scrappy underdogs trying new things, and there's no room for any new companies to come in and disrupt them as the moat is now so massive in this sector. The only thing that would have an impact is for the US government to break up these megaconglomorates, which of course will never happen.

pcdoodle 6y ago

John is also a great CEO keynote speaker (kind of like jobs). Watch his uncarrier keynotes on youtube if you're interested.

sircastor 6y ago

I really liked Legere as a CEO. I think he did more to advance consumer benefits in the telco industry than anyone else in the last 10 years. His efforts made Verizon and AT&T have to move, at least a little from their cushy duopoly position

trimbo 6y ago

I was a customer of theirs for years and he would respond on Twitter to random customers (me included, a couple times). Seemed like a really great leader.

joecool1029 6y ago
Neville Ray is great too and is probably the C-level that's been there the longest. Unlike Sprint, T-Mobile has usually made fairly pragmatic technology choices and usually beats their build-out estimates (unheard of at any of the other majors). He's also nice on Twitter and I've had a few exchanges with him like asking if they were ready for the last leap second, and he once dispatched a COLT (cell on light truck) to support the network when we had a large festival some summers back after I asked.

neltnerb 6y ago

Yeah, they were amazing... ten years ago when I started using them. Now they block my wifi calling for no technological reason, opt me in to invasive monitoring, sell my information, force me to call them to change anything about my account because they broke their own previously working website to make being pepaid harder... getting really hard to justify sticking around.

JeremyNT 6y ago

> Now that T-Mobile isn't a scrappy underdog anymore, I think we can expect more American business-as-usual customer exploitation from them. I feel like T-Mo is a case study in why allowing this degree of market consolidation is terrible for consumers. When they struggled to compete on coverage, they came up with some "innovative" (at the time) strategies to compete, such as unbundling the phone from the plan, selling unlocked devices, prepaid plans with no fixed terms or surprise cancellation fees, and embracing BYOD. They were the only carrier doing this stuff at the time which is why I signed up with them then. With only three carriers remaining, there aren't any scrappy underdogs trying new things, and there's no room for any new companies to come in and disrupt them as the moat is now so massive in this sector. The only thing that would have an impact is for the US government to break up these megaconglomorates, which of course will never happen.