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Good to see this being addressed! We used to offer webhooks-as-a-service at Fanout, but it wasn't very popular and last year we discontinued the feature. There
by jkarneges 6y ago
Good to see this being addressed! We used to offer webhooks-as-a-service at Fanout, but it wasn't very popular and last year we discontinued the feature.
There are several reasons I believe we weren't successful with it:
1) There is a perception that webhooks are "easy", and so developers might not even think to look for a solution. After all, anyone can send an HTTP request. The devil is in the details of course, and a good webhooks system is actually a lot of work.
2) I believe most devs looking for a "push" solution are usually looking for something like WebSockets (which has a more common perception of being hard). And so the people finding us or landing on our page had a specific goal in mind, and our additional offering of webhooks wasn't enticing.
3) Our webhooks feature simply wasn't that good. It handled retries, fan-out, rate limiting, ordered delivery, and full payload customization. That's a start, but a complete solution also needs inspection, response feedback, test calls, and UI widget.
With the right product and GTM, maybe it can work. Good luck!