“The best process” makes it sound more mechanical than you probably intend. I think you mean: “focus on propagating tools and habits which raise the quality of

“The best process” makes it sound more mechanical than you probably intend. I think you mean: “focus on propagating tools and habits which raise the quality of design conversations” > mandate The problem with mandatory processes is that people don’t take responsibility for the outcome of a process over which they have no power. Processes should be tools people can pick up to improve clarity.