I think the problems with creating a working solution run both ways. I’ve been involved in many design sessions where the subject experts didn’t understand how

I think the problems with creating a working solution run both ways. I’ve been involved in many design sessions where the subject experts didn’t understand how to make their envisaged product useful to their audience. It’s a common problem in programming as well, you can write code that performs well and is correct but the interface is such a mess that it’s completely unusable by anyone else. If someone is designing for beauty alone they’re caught in the same trap, the composition will work well by itself but its purpose will be unintelligible. Producing a good design requires working with all parties involved including the end users.