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I agree with you about the tradeoffs and the importance of looking at the problem from all angles, but I would argues that this is clearly the case wher aesthet
by amenod 6y ago
I agree with you about the tradeoffs and the importance of looking at the problem from all angles, but I would argues that this is clearly the case wher aesthetics won over usability, which should _never_ happen. It should be easy to visually separate the "hang up" button from other, much less destructive and more commonly uses buttons (especially "mute"), for example with some small amount of separating space. The only reason this is not done is that it "wouldn't look balanced" and designers would be unhappy.
In my experience designers are the worst people to hire for UX because they often sacrifice usability for aesthetics. Programmers fare a bit better (usable UI usually doesn't conflict with the code quality), still not perfect though. Casual users are probably best, with some education in usability of course.
- SilasX 6y agoYes! A comment from a few month ago resonated with me: devs are to blame for mediocre design, designers for terrible design. https://news.ycombinator.com/item?id=24760194 https://news.ycombinator.com/item?id=24760194
- mightybyte 6y agoCompletely agree. And the thing I love about your comment is that even though you've found solid argument for why the OP's criticism was right, you articulate the tradeoff and explain why you think it was the wrong one. This is a dramatically more effective and compelling approach IMO. If you happen to do design work and are looking for a job, I'd love to chat and see if there are any possibilities for collaboration. If you're interested, feel free to drop me a line at my username at google's mail service.