Don't know your exact latitude, but fwiw I've installed Starlink for a client in the US close to the Canadian border and have it set to auto speed test regularl

Don't know your exact latitude, but fwiw I've installed Starlink for a client in the US close to the Canadian border and have it set to auto speed test regularly. After a few weeks highest latency recorded has been 51ms (lowest 26ms), and no noticeable dropouts (no events on failover to the 5/1 DSL old line). Downloads 85-140, uploads 20-35. Installed it on a mast 20' up or so, fully clear view. Performance has been fully adequate for general real time video usage. This is definitely still beta, and with only a tiny fraction of the tens of thousands of sats planned in the end, only beta intersat optical links for polar orbits, performance is more variable then would be hoped by general release. Latitude matters a lot in terms of density for LEO sats too. Polar orbits only just barely got going, if your colleague is far enough north to need that the lower density and version 0.9 sat links could explain some of that oddly high latency. Nevertheless the promise is there as a matter of physics, and they also very clearly advertised that this is still early stage stuff. They even had a groan inducing but highly memorable pun for it, "beta than nothing" (badum tish). It still beats the wired internet available at my client's location however. I'll probably transition the DSL from failover to static VLAN usage soon. Single biggest beta issue right now is their IPv6 support still sucks, which means heavy CGNAT all the time. Not a huge deal to solve via reverse tunnels but still feels retrograde for something otherwise so cutting edge.