That sucks. As others have said, depending on a third party channel for sales is like putting most of your eggs on one basket. What is not clear for me is, doe

That sucks. As others have said, depending on a third party channel for sales is like putting most of your eggs on one basket. What is not clear for me is, doesn't Instagram have a customer support tier for accounts that big? I'm just a personal user but I would imagine that an account with 1000s of followers can speak with a person if something goes wrong? Scary