I disagree strongly that their software is terrible. My iPhone is bombproof, and I strongly believe that part of their success has been in making these phones e

I disagree strongly that their software is terrible. My iPhone is bombproof, and I strongly believe that part of their success has been in making these phones easy to use, every time. My parents and people like them don't have time for bugs or quirks - they will take reliability and ease of use over hackability and the latest features every single time.