He got an education. The suggestion for a face to face discussion is an excellent one, if he can keep his cool. Don't waste any time suing over what appears to

He got an education. The suggestion for a face to face discussion is an excellent one, if he can keep his cool. Don't waste any time suing over what appears to be a small amount of lost time: he would be better served to invest his time finding new clients and being more proactive in future about issues that are preventing him from delivering them results.