My guess is that they do the "throw-stuff-on-the-wall-and-see-what-sticks" method of sales people to customer matching. Or maybe you can hack up a social networ

My guess is that they do the "throw-stuff-on-the-wall-and-see-what-sticks" method of sales people to customer matching. Or maybe you can hack up a social network that does specifically that lol. A social that matches sales people to customers. Ergo some kind of CRM.