My guess is that bug bounty programs refers only to security issues (even if the name suggests otherwise), and unfortunately the team triaging it is probably on

My guess is that bug bounty programs refers only to security issues (even if the name suggests otherwise), and unfortunately the team triaging it is probably only focused on handling security teams. Actually sometimes triaging is handled by a different company entirely. In general, very few companies have a solid way to reporting normal everyday non-security bugs, even if they are usage breaking.