Despite the claims - apple devices through the apple care program have a good repair story. If you have an elderly relative or parents, really consider an appl

Despite the claims - apple devices through the apple care program have a good repair story. If you have an elderly relative or parents, really consider an apple device with apple care, they can walk in and out if needed to an in person store. I've seen nothing simpler. They do some basic checks, will in a fair number of cases just swap you onto a new phone, then send your other phone to be looked at more closely. There are no 5 calls to a script reading overseas call center, no mailing it in and back. They seem to staff reasonably for calls in, and can actually solve problems. The only other company that can solve problems like this I've used is Amazon (who refunded me an $800 charge five minutes after my inquiry despite it having been recorded incorrectly in return system so I could have REALLY imagined lots of ways this would have gotten stuc). In short, this agent was able to single handedly (maybe with an internal escalation I didn't notice) get an $800 exception approved and I had money two days later. Calling google, samsung, huwai, dell even etc for stuff is a joke by comparison. Go to this forum, sign up for this paid support plan, pay this charge upfront.