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> Apple get's crap for gluing everything together, They get crap because the phones cannot be easily repaired and go into a landfill instead.

by sumedh 6y ago

tonyedgecombe 6y ago
What's better than repairing your phone is not having it fail in the first place.
- sumedh 6y ago
  In a perfect world devices wont fail but in the real world they sometimes do.
  - tonyedgecombe 6y ago
    The point is it might be worth trading off some repairability for reliability. I'd prefer a phone with more glue if it makes it more reliable when dropped or immersed in water even if that makes it harder to repair.
    - random5634 6y ago
      Despite the claims - apple devices through the apple care program have a good repair story. If you have an elderly relative or parents, really consider an apple device with apple care, they can walk in and out if needed to an in person store. I've seen nothing simpler. They do some basic checks, will in a fair number of cases just swap you onto a new phone, then send your other phone to be looked at more closely. There are no 5 calls to a script reading overseas call center, no mailing it in and back. They seem to staff reasonably for calls in, and can actually solve problems. The only other company that can solve problems like this I've used is Amazon (who refunded me an $800 charge five minutes after my inquiry despite it having been recorded incorrectly in return system so I could have REALLY imagined lots of ways this would have gotten stuc). In short, this agent was able to single handedly (maybe with an internal escalation I didn't notice) get an $800 exception approved and I had money two days later. Calling google, samsung, huwai, dell even etc for stuff is a joke by comparison. Go to this forum, sign up for this paid support plan, pay this charge upfront.
random5634 6y ago
The irony is Apple devices have BY FAR the longest useful life. The resale market is the best. The updates from Apple are the best. The devices flooding landfills are the “repairable” android devices. I have friends who’ve gotten ZERO updates after purchase!!

> Apple get's crap for gluing everything together, They get crap because the phones cannot be easily repaired and go into a landfill instead.

by sumedh 6y ago

> Apple get's crap for gluing everything together, They get crap because the phones cannot be easily repaired and go into a landfill instead.

tonyedgecombe 6y ago

What's better than repairing your phone is not having it fail in the first place.

sumedh 6y ago
In a perfect world devices wont fail but in the real world they sometimes do.
- tonyedgecombe 6y ago
  The point is it might be worth trading off some repairability for reliability. I'd prefer a phone with more glue if it makes it more reliable when dropped or immersed in water even if that makes it harder to repair.
  - random5634 6y ago
    Despite the claims - apple devices through the apple care program have a good repair story. If you have an elderly relative or parents, really consider an apple device with apple care, they can walk in and out if needed to an in person store. I've seen nothing simpler. They do some basic checks, will in a fair number of cases just swap you onto a new phone, then send your other phone to be looked at more closely. There are no 5 calls to a script reading overseas call center, no mailing it in and back. They seem to staff reasonably for calls in, and can actually solve problems. The only other company that can solve problems like this I've used is Amazon (who refunded me an $800 charge five minutes after my inquiry despite it having been recorded incorrectly in return system so I could have REALLY imagined lots of ways this would have gotten stuc). In short, this agent was able to single handedly (maybe with an internal escalation I didn't notice) get an $800 exception approved and I had money two days later. Calling google, samsung, huwai, dell even etc for stuff is a joke by comparison. Go to this forum, sign up for this paid support plan, pay this charge upfront.

random5634 6y ago

The irony is Apple devices have BY FAR the longest useful life. The resale market is the best. The updates from Apple are the best. The devices flooding landfills are the “repairable” android devices. I have friends who’ve gotten ZERO updates after purchase!!