3 ms·
Why dark pattern? It seems it's like online sales, something a person would be doing back when you had to tell someone you where terminating your membership wit
by proc0 6y ago
Why dark pattern? It seems it's like online sales, something a person would be doing back when you had to tell someone you where terminating your membership with anything. It's just now all online, and IMHO a few screens is better than answering someone's questions, granted it can still be annoying.
- anticristi 6y agoHonestly if someone was this insisting IRL, I would start feeling harassed. "D00d, just cancel my membership and leave me alone."
- Nextgrid 6y agoThe difference is that IRL you can escalate the situation which means the person on the other end is incentivized not to let the situation escalate (a visibly pissed off customer isn't a great sight for other potential customers), thus they're unlikely to be as pushy.